Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Morris and Suburban Essex Counties that provides these benefits to your business.
Here are the reasons you can depend on Crescent Computer Technologies to keep you and your business up and running:
- Quick Response - Emergency response time is one hour or less guaranteed. A live person will answer your call.
- No Down Time - We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location. For Practitioners, this can increase your patient care time by 50%.
- Experienced - Crescent Computer Technologies has been in business for over 30 years, a respected leader in the community and the industry. Our proudest accomplishment is a large number of long-term clients who been with us for over 20 years putting their trust in us.
- HIPAA Compliance Package - We'll keep your practice running so you can take care of your patients. We include periodical HIPAA compliance scans to show where your practice is not following policies to keep your ePHI data protected. We will be there to help you through every step.
- Your EHR Software Solution - When your EHR Practice software is running smoothly, you will be able to see more patients in the same amount of time as before. Your patient SOAP notes will finally be clearer and not rushed. This allows reimbursements from insurance companies to arrive much faster with fewer questions about your notes and procedures. Crescent Computer Technologies has the experience to help run your software right.
- Educated - We hire only seasoned, professional technicians with at least 5-10 years' experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won't be sending out warm bodies to train on your dime!
- Small Business Savvy - We are a small business, just like you, so we design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- One-Stop-Shop - We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive - Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive Project Management - Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No Geek Speak - You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening, so you understand.
- No Contract- We won't lock you into a contract, we'll work together to decide what plan will work best for your business.
- 100% Satisfaction Guarantee - We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems. If after 30 days you are not happy then we'll give your money back.