- Problem : Sony is recalling 5,600 VAIO notebook computers that may have a defect in which users could receive a mild electric shock when connected to a phone line and the phone rings. The affected notebooks were sold from June through July 2003. These computers will have slow modem speeds, generally below 24k while using the notebook's adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport . Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange a free repair. Sony will also extend the current limited warranty for repaired products to 2 years from the date of original purchase. Call Sony at 800-880-9743 anytime or visit their Web site at www.sony.com/pcsupport .
The affected notebooks include:
- VAIO PCG-FRV25 or PCG-FRV27